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Diversity Equity and Inclusion in the Workplace Certificate

with UGotClass LERN

Apr
7

Next session: April 7th to June 27th, 2025

$495 More Info

75% of the world’s major conflicts have a cultural dimension and the culture sector now accounts for 6.1% of the global economy. The United Nations reports that creative and cultural industries (CCI) generate annual revenues of US$ 2,250 billion and nearly 30 million jobs worldwide, employing more people aged 15 to 29 than any other sector. To improve diversity, achieve equity, and foster inclusion one must be intentional, consistent, and courageous. Let’s focus on improving cultural competence and encouraging continuous learning. Students will gain a better understanding of DEI. DEI Definitions: Diversity, Equity, and inclusion (DEI) is not just a phrase; each word speaks to distinct values. Diversity: The representation of different and unique identities, characteristics, experiences, and perspectives. Equity: Giving everyone what they need to succeed by increasing access, resources, and opportunities for all, especially those who are underrepresented and have been disadvantaged. Inclusion: A welcoming culture in which differences are celebrated and everyone is valued and respected. The classes in this certificate must be taken in this order: What is DEI, Inclusive Communication, DEI and Organizational Success.

CEUs/ILUs: 4.8Length (in hours): 48Price in USD $495.00

Original source: https://s3.amazonaws.com/coursestorm/live/media/04db44e60ee111efb0930affc207e1cd

Computer: Mastering Microsoft PowerPoint

with UGotClass LERN

Apr
7

Next session: April 7th to May 2nd, 2025

$195 More Info

Bring your ideas to life and leave a lasting impression with Microsoft PowerPoint. Master the tools and techniques that turn humdrum slides into dynamic presentations that will captivate your audience. With hands-on practice and real-world examples, learn design principles and multimedia elements such as images, videos, and charts that elevate you to the next level. Acquire critical know-how to deliver your presentations with confidence and ease. Whether you're a beginner or a seasoned user, you'll find new ways to work smarter, not harder. You'll leave class with in-demand skills and the ability to create professional, visually appealing presentations that will engage your audience and help you stand out.

CEUs/ILUs: 1.6Length (in hours): 16Price in USD $195.00

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Computer: Mastering Microsoft Word

with UGotClass LERN

May
5

Next session: May 5th to 30th, 2025

$195 More Info

Master the art of document creation and take your professional skills to the next level with Microsoft Word, which is essential for success in the modern business world. Discover how to format text, paragraphs, images, and pages with ease. Get hands-on experience creating professional-looking documents, from resumes and cover letters to reports and brochures. Find out how to use templates and themes to save time and streamline your workflow. At the end of this class, you will be equipped with the skills to create, edit and share polished documents that will impress employers and coworkers and give you a competitive edge in the workplace.

CEUs/ILUs: 1.6Length (in hours): 16Price in USD $195.00

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Cus. Svc.: Extraordinary Customer Service

with UGotClass LERN

May
5

Next session: May 5th to 30th, 2025

$145 More Info

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.

CEUs/ILUs: 1.6Length (in hours): 16Price in USD $145.00

Original source: https://s3.amazonaws.com/coursestorm/live/media/417c4d7d0ee211efb0930affc207e1cd

Cus. Svc.: Keys to Customer Service

with UGotClass LERN

Apr
7

Next session: April 7th to May 2nd, 2025

$145 More Info

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  You will become skilled at being an exceptional service provider.  You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous. CEUs/ILUs: 1.6, Length (in hours): 16, Price in USD $145.00

Original source: https://s3.amazonaws.com/coursestorm/live/media/55c5717b0ee211efb0930affc207e1cd

Customer Service Certificate

with UGotClass LERN

Apr
7

Next session: April 7th to May 30th, 2025

$245 More Info

Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. CEUs/ILUs: 3.2, Length (in hours): 32, Price in USD $245.00